Shipping policy

We ship online orders within the United States only.

Shipping cost

Standard shipping is free on all orders, with no minimum purchase.

Processing and delivery

Order processing takes 1–2 business days. Transit after dispatch is estimated at 3–5 business days, for an estimated total of 4–7 business days. Business days are Monday–Friday, excluding U.S. federal holidays. The daily order cutoff is 3:00 p.m. Eastern Time (America/New_York); orders after the cutoff begin processing on the next business day. These are estimates, not guaranteed delivery dates.

Coverage and addresses

Our standard shipping offer covers the United States, including Alaska and Hawaii. Enter a complete deliverable address at checkout. Contact us before ordering if a carrier cannot serve your address or if you need help with a P.O. box, military address or U.S. territory. We do not offer international shipping.

Tracking and delivery help

When tracking is available, shipment details are included in your dispatch confirmation. For delayed, missing or damaged parcels, contact us with your order number so we can investigate with the carrier. If the delivery address needs correcting, contact us as soon as possible; changes depend on the order's processing status. See our Order Tracking and Refund Policy.

Contact K & A Gift Shop

Email: info@kagiftshop.com
Phone: +1 215-625-0703
Address: 911 Arch St, Philadelphia, PA 19107, USA

Customer service hours

Monday–Saturday: 9:00 a.m.–8:00 p.m.
Sunday: 10:00 a.m.–7:00 p.m.
Eastern Time (America/New_York). We respond within 24 hours.