Order Tracking

Check your dispatch confirmation for the tracking number and carrier link when tracking is available.

Need an update?

Contact us with your order number and the email address used for the order. Do not send full payment-card details. We can help check shipment progress or investigate a missing parcel.

Processing is estimated at 1–2 business days; transit after dispatch is estimated at 3–5 business days. The order cutoff is 3 p.m. Eastern Time, Monday–Friday, excluding U.S. federal holidays. See the Shipping Policy for details.

Contact K & A Gift Shop

Email: info@kagiftshop.com
Phone: +1 215-625-0703
Address: 911 Arch St, Philadelphia, PA 19107, USA

Customer service hours

Monday–Saturday: 9:00 a.m.–8:00 p.m.
Sunday: 10:00 a.m.–7:00 p.m.
Eastern Time (America/New_York). We respond within 24 hours.